FAQ & Venue Map

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When do the gates open?

Gates open on Thursday at 3PM for early bird (additional fee with GA ticket).  It is recommended that you buy your tickets during presale but there will be tickets available at the gate starting on Thursday at Noon. The gate can only accept cash.

BRING A PRINTOUT OR SCREENSHOT OF YOUR PRESALE TICKET – this venue has very spotty data service.

What camping options are available?

Hookahville Music Festival offers a variety of camping options. All GA tickets include parking in the main parking lot and festival style camping. There are many different sites to choose from. General Admission campers will need to carry gear in to the camping area. Although it’s not a major hike, we have found that a little red wagon goes a long way. For all ticketing options and information including VIP, camp-by-car and RV, head to the ticketing page.

I need to transfer my ticket to someone else. How do I do that?

Tickets are only transferable by the buyer transferring the image or email of their ticket to the new ticket holder. The ticket will be scanned at the gate and will only work once.

Can I bring or rent a golf cart? Or bike?

You cannot bring your own golf cart. Bicycles are fine though.

Will pets be allowed in the venue/campgrounds?

Dogs, cats, ferrets, birds, lizards, sloths, and any other pets are NOT allowed at Hookahville Music Festival.  There are several local kennels, click here to see a list. If you bring your pet to Hookahville Music Festival you will be turned around at the gate. If you have a service animal, you will be required to show documentation to bring them into the festival.

I ordered my tickets online, how do I get them?

All Pre-Sale tickets were delivered to your mobile device –please print these (or take a screen shot) and bring to the event as data service is spotty. Tickets will be available at the gate for $100 (plus any add-ons), cash only.

Can we leave the festival grounds and re-enter?

Please bring everything you need. We highly discourage re-entry, and will be charging $10 per occurrence. That said, the gates will be open 24/7.  People staying off-site do not need to pay the re-entry fee or for people coming and going under a pre-arranged agreement.

What hotel options are there?

See this map for nearby hotels.

How about a packing list?

We’ve got you covered.

What will you be providing?

There will be temporary port-o-john bathrooms and hand washing stations throughout the festival grounds. Vendors will be selling a variety of reasonably priced foods and nonalcoholic beverages. There will be an ATM available as well as ice at the General Store and firewood at the Caverns Office.

What emergency services will be available on site? What should I do if I need emergency assistance (medical, towing, locksmith, etc.)?

There will be 24 hour security and EMT’s on site. If you need emergency medical attention, talk to any Hookahville Staff Member for help or go directly to the medical tent.

Where should I go if I lose track of my child, or if I find a child who is lost?

If you find a lost child or cannot locate your own, please go to the medical tent or locate a staff person.

Where should I go if I lose my keys, my wallet or my friends? What should I do if I find someone’s stuff?

The Lost and Found will be located at the General Store until after the show Monday night. We suggest you bring an extra key to your car and/or your key code.

What kind of handicap facilities will you be providing?

There will be a designated parking area for people with special accessibility needs. Please check with the gate when you arrive.  There will be accessible restroom facilities (Handicap accessible port-o-john) and a wheelchair accessible space inside the concert area.

Can I bring my RV?

Absolutely. There are a limited amount of RV camping spots so we advise buying your RV pass early. RV camping is within the festival grounds, and a short walk to the stages. To purchase an RV pass click HERE.

Are we going to be able to camp next to our cars?

General Admission campers will park in the main parking lot and carry gear a short distance to the GA camping area. If you would like to camp by your vehicle, there is a Camp By Your Car add-on available. For Camp By Your Car, RV Camping Parking Pass options click HERE. VIP RV passes include a companion parking permit for your RV.

What will we be allowed to bring into the campgrounds? What can’t we bring?

You can bring your own food, beverages (NO glass), NO firewood — it is against the law to transport firewood across county lines according to the venue. You may bring camping gear into the campground areas — you cannot have an open fire in Tent City. Acoustic music is welcome. Campfires are fine as long as they are controlled and a safe distance from your tents in designated campsites that have a fire ring. There are free standing grills on the edge of tent city where people can prepare foods.

Will bands be allowed to play in the camping area if not affiliated with the festival?

Some of the best jams at Hookahville happen around campfires! Acoustic music is great but no amplifiers are allowed. Please be respectful of your neighbors.

Is there cell phone service available at Hookahville?

No — there is limited service at this venue. While there are numerous cell phone towers in the area service is spotty and Verizon seems to be the only consistent carrier and is still spotty. Bring your printed receipts if you purchased online.

How far is the concert venue from the camping areas?

All festival camping/parking areas are within easy walking distance of the stage, in many cases in view of the stage.

What can I bring into the stage area? What can’t I bring?

You CAN bring alcohol into the stage area – the entire festival is BYOB (assuming you are over 21 of course). Backpacks, lawn chairs, blankets, coolers are all OK. Glass bottles are not allowed in the stage area or campgrounds or anywhere at The Caverns – please be respectful of this and plan for plastic containers. Security will be advised to remove all product in glass and they will not be returned.

What is the taping policy going to be?

This depends on the band’s taping policy so it’s best to check in person to be sure before you put up your rig. Ask at the taping section in front of the soundboard for each performer’s policy on audio taping, videotaping and photography.

Will cameras be allowed in the concert (venue) area?

Cameras are allowed in the concert area. For the safety of our artists, all flash photography is prohibited.

Can I bring my kids? Do they have to pay?

Children 12 and under are admitted free with a parent or guardian. Please be responsible for your children, and know where they are at all times.

 

What types of vendors will be there?

A variety of vendors will be cooking up breakfast, lunch, dinner and late night snacks. There will also be crafts, clothing and all sorts of festival-type stuff. Don’t forget Hookahville merchandise tent for t-shirts and all kinds of cool gear!

I’d like to volunteer to work at Hookahville. How do I do that?

Head over here.

Zero Waste Initiative
We take our impact on landfills very seriously, which is why we’ve teamed up with Zero Waste Event Productions. There will be a $2 Zero Waste fee on top of your ticket at the gate. A $2.00 Zero Waste fee is also charged at checkout for pre sale tickets.
Zero Waste Event Productions aims to divert as much waste as possible from the landfill through recycling, reuse and composting. We believe in a philosophy that all “waste” is really a resource. Your trash is our treasure.
So what can you do to help?
In the spirit of a true Zero Waste event we encourage all festival goers to consider taking these simple steps to help us out and make this the greenest fest yet!
– Bring a refillable water bottle and gallon jugs of water rather than individually wrapped water bottles.
– Recycle and compost everything you can at our “resource recovery stations”
– Make sure you take your camping gear with you when you leave.
– Pay attention to signs and drop off sorted waste at the proper location at the end of the festival

 

Are there any rules at Hookahville?

Rule Number One at Hookahville Music Festival is simple…”No Hassles or Bad Attitudes”

  • No Pets Allowed
  • No Weapons of any kind
  • No ATV’s, Golf Carts or Motorized Vehicles of any kind.
  • No Laser Pointers, Sky Lanterns, Nitrous, Fireworks
  • No Loud Amplified Music (from cars or otherwise)
  • No Illegal Drugs or Underage Drinking
  • Pick up your trash, and any trash you see. Please respect the environment and do not create unnecessary waste.
  • Park only in designated areas.  Violators will be towed at the owners expense.
  • No cutting down trees or plants of any kind. The Caverns is a preserve.
  • Stay on designated pathways and do not walk in or around the cavernous areas at night. There is a risk of death if you fall off of a cliff or along the rim of the caverns which extends behind and beyond the cabins and campgrounds.
  • No camping in areas that are not designated or for which you do not have a pass.
Management reserves the right to revoke the ticket of any person found in violation of these rules or who is acting in a way that is a danger to themselves or others. We reserve the right to refuse entry to anyone, or anything we deem to be dangerous to the festival. We want to provide a fun, and safe environment that EVERYONE can enjoy. If you keep Rule Number One in mind, you won’t have any problems.

Things can change at any time and we will try to keep this page updated but we may not always have the most up-to-date info here.

Contact hookahville@alchemyhouse.com or call 213-290-6722 if you have questions about the event.