FAQ

What safety precautions are you taking for the show?

Health and Safety is our number one priority at Brushy Fork Phamily Ranch. We are following all health and safety guidelines set by local health officials, CDC and the State of Ohio. All Patrons, Staff, and Artists will receive health screenings upon arrival.  Hand sanitizer stations will be available throughout the property and as well as routine cleaning and disinfecting of all facilities and high-traffic areas.

Can we pay extra to arrive on Thursday? 

No. There is no Thursday arrival.

Do I have to wear a mask? 

We will follow any local or state rules pertaining to masks at the time of the event.

Will there be a health screening? 

All guests may receive a temperature check prior to entry. Any guest who has a fever over 100.4 degrees fahrenheit or has been in contact with a known case of COVID-19 in the last 14 days will not be permitted to enter Brushy Fork Phamily Ranch.

Do I have to pay for parking or camping? 

No. Free tent camping and parking in the main lot is included with any concert ticket purchase. Please carpool! Camping upgrades can be purchased here.

Who is allowed in the campground?

Anyone who has purchased tickets to the event can enter the campground. 

Are RVs allowed?

Yes. A regular RV campsite can be purchased for $80, which does not include hookups of any kind. — A limited amount of Electric RV spots are available for $175 in the campground. All RV sites can be purchased on the online ticketing page here.

Can we purchase extra tickets when we arrive at the gate?

Yes.

Is there re-entry? 

There is no re-entry unless you are staying at a hotel or off-site accommodation.

What forms of payment do we accept at the gate?

Cash only. No credit cards.

Can we have campfires in the camping area?

Yes, but you must purchase firewood from the campground due to Emerald Ash Borer protocol. No outside firewood permitted.

What is the alcohol policy?

Outside alcohol is permitted in the concert area. You are allowed to bring your own alcohol, food and beverages into the campground and concert area. Anyone caught providing alcohol to persons under 21 years of age will be ejected from the event. No glass. There will not be alcohol available for sale at the event.

What is your bag policy? 

Bags are permitted in the concert area.

Can I bring my own chairs? 

Yes. Chairs are permitted. No chairs will be provided by the venue. 

Can I bring in my own cooler with food and beverages? 

Outside food and alcohol are permitted in the concert area. You are allowed to bring your own alcohol, food and beverages into the campground and concert area. Anyone caught providing alcohol to persons under 21 years of age will be ejected from the event. No glass. There will not be alcohol available for sale at the event.

Can I bring an umbrella? 

Yes! But please be respectful to everyone around you. No tents. No canopies. 

What items can I bring in and what items are prohibited? 

You can bring in the following items:

  • Phone
  • Coolers
  • Chairs
  • Bags
  • Items related to childcare
  • Blankets
  • Umbrella, as long as it does not impede visibility of patrons behind or around you

The following items are explicitly prohibited:

  • All weapons (with or without a permit)
  • Aerosols
  • Bladed items of any kind
  • Bull horns
  • Confetti
  • Glitter (any items that may be thrown)
  • Drones or any other remote controlled moving object
  • Fireworks
  • Flammable Liquids
  • Explosive materials
  • Illegal drugs
  • Laser pens
  • Noisemakers
  • Pepper/mace spray
  • Any other item deemed inappropriate by management/staff

The Prohibited items list is subject to change. At the discretion of the General Manager, items may be added to, or removed from the Prohibited Items List. Brushy Fork Phamily Ranch may deny entry to, or remove, any individual in possession of Prohibited List items (or any item deemed inappropriate by management/staff), at any time before, during, and after an event. We want everyone to be safe and enjoy the show!

What if it rains? 

All shows are rain or shine events. In the event of severe weather, messaging will be broadcasted on the video screens throughout the venue on our social media platforms.

Are these concerts handicapped accessible?

Yes. ADA spots will be marked on the map. All of these spots will be chair accessible and wil be located near ADA Restrooms. 

Where is Brushy Fork Phamily Ranch?

Brushy Fork Phamily Ranch is located at 15137 Brushy Fork Rd SE, Newark, OH 43056.

How can I purchase tickets? 

CLICK HERE TO PURCHASE TICKETS!

What time zone is Brushy Fork Phamily Ranch?

Eastern Time.

How do I get my concert tickets? 

All tickets are emailed to you. Please print your tickets prior to coming to the venue or have them downloaded and saved to your phone.

I bought concerts tickets, can I transfer them to a friend? 

If you would like to transfer your concert ticket to a friend, please email your request to support@cincyticket.com.

Can I bring my animal to Brushy Fork Phamily Ranch? 

NO. Only service animals will be allowed on-site. No dogs or other pets will be permitted into the event. Must have current shot records for any service animal.

Does Brushy Fork Phamily Ranch recycle?

Yes! 

Is the show all ages? 

Yes, Brushy Fork Phamily Ranch shows are All Ages. Every patron must have a valid ticket. Kids 12 and under are free with a legal guardian but must still have a Kids' Ticket. The ticketing page makes it a breeze to add your free kids' tickets to both new or existing orders!

What is the camera/photo policy?

We encourage fans to take pictures at our events.  No flash photography.  Digital, disposable or 35mm cameras are allowed. Professional cameras with detachable or telephoto lenses are allowed.

I have not found the answer to my questions, can I email someone?

For all ticket related questions, please email support@cinciticket.com.

For all other questions, please contact us!

We strive to answer all email and phone inquiries within 48 business hours.